Your privacy matters to b939. This policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own information.
b939 handles player data with the same rigour it applies to financial security. Here is a plain-English summary of the principles behind our full privacy policy.
b939 only collects personal data that is strictly necessary for account registration, KYC verification, payment processing, and platform security. We do not collect data for its own sake or build profiles beyond what our licensing obligations require.
All data transmitted between your device and the b939 Platform is protected by TLS (Transport Layer Security) encryption. This covers your login credentials, payment details, and personal account information at every point of transmission.
b939 does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or any commercial entity outside of those directly involved in operating the b939 platform and its licensed services.
Pakistani players on b939 hold clear rights over their data: the right to access it, correct inaccuracies, request deletion (subject to legal retention obligations), and withdraw consent for non-essential processing at any time.
b939 retains personal data only for as long as required by its licensing obligations and applicable financial regulations. Account data is retained for a minimum of five years after account closure to satisfy anti-money laundering requirements. Data no longer required is securely deleted.
In the unlikely event of a data security incident affecting your personal information, b939 will notify affected Players promptly and take all reasonable steps to contain the breach, assess its scope, and prevent recurrence.
This Privacy Policy explains how b939 collects, uses, stores, and protects your personal data. Please read it carefully alongside the b939 Terms & Conditions. By registering a b939 account, you confirm that you have read and understood this policy.
b939 (referred to in this policy as "b939", "we", "us", or "our") is a licensed online gaming and sports betting platform operating at https://b939.org and serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and all other cities.
We are committed to protecting the personal data of every individual who visits or registers on the b939 Platform. This Privacy Policy sets out, in clear terms, what data we collect, the lawful basis on which we process it, how long we retain it, who we share it with, and what rights you hold as a Player.
This policy applies to all personal data collected through the b939 website, any b939 mobile application, and any communications between you and b939 support channels, including email. It does not apply to third-party websites that may be linked from our Platform.
Defined terms used in this policy — such as "Account", "Platform", "Player", and "KYC" — carry the same meanings as defined in the b939 Terms & Conditions.
b939 collects personal data through three primary channels: information you provide directly, information generated automatically through your use of the Platform, and information received from third-party verification and payment providers. The categories of data collected are set out below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Provided by you during registration or KYC |
| Contact Data | Email address, mobile number, residential address in Pakistan | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa number, bank account details (HBL, UBL, Meezan, Raast), transaction history in PKR | Provided by you; confirmed by payment processors |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, wagering patterns | Generated automatically on the Platform |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Collected automatically via server logs and cookies |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact b939 support |
| Verification Data | Copies of government-issued ID, selfie images submitted for identity verification, proof of address documents | Provided by you during KYC; processed by licensed KYC partners |
b939 does not collect sensitive special-category personal data such as biometric data (beyond standard identity photo verification), health records, political opinions, or religious affiliations.
b939 uses the personal data it collects only for the purposes set out below. We do not use your data for any purpose incompatible with the reason it was originally collected without first obtaining your separate consent.
Where b939 intends to use your data for direct marketing communications, we will obtain your explicit opt-in consent first, and you may withdraw that consent at any time by contacting [email protected].
b939 processes personal data only where a lawful basis exists to do so. The primary legal bases applicable to b939's data processing activities are as follows:
b939 does not sell your personal data. We share personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.
b939 will never share your personal data with third-party advertising networks, data brokers, social media platforms, or any commercial entity for marketing purposes without your explicit, separately given consent.
The b939 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your login session, and to collect anonymised analytics data that helps us understand how Players navigate and use the site.
6.1 Essential Cookies. These are required for the Platform to operate. They manage your login session, maintain your account security token, store your language and currency preferences, and enable the shopping cart and deposit flow. Essential cookies cannot be disabled without impairing your ability to use b939.
6.2 Analytics Cookies. b939 uses anonymised analytics tools to understand aggregate traffic patterns, game popularity, and feature usage. These cookies do not identify you personally and cannot be linked back to your account. You may opt out of analytics cookies via your browser settings.
6.3 Security Cookies. Certain cookies help b939 detect and prevent fraudulent activity, bot traffic, and multi-accounting attempts. These are a core component of b939's security infrastructure and cannot be disabled.
6.4 Managing Cookies. You can control non-essential cookies through your browser's privacy settings. Note that disabling certain cookies may affect the functionality of some Platform features. b939 does not currently use third-party advertising or retargeting cookies.
b939 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
While b939 takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. In the event of a data security incident that poses a risk to your rights, b939 will notify you without undue delay and take immediate remedial action.
b939 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, taking into account applicable legal, regulatory, and licensing retention obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual.
As a Player on the b939 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact b939 at [email protected] with the subject line "Data Rights Request".
b939 will respond to all verified data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, with notification provided to you within the initial thirty-day window.
Send all data rights requests to [email protected] with the subject line "Data Rights Request". Please include your registered b939 username and a description of the right you wish to exercise.
The b939 Platform is strictly intended for adults who are 21 years of age or older. b939 does not knowingly collect personal data from any person under the age of 21, and registration by minors is a breach of the b939 Terms & Conditions.
If b939 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended and all associated personal data will be deleted, subject only to any mandatory regulatory reporting obligations that may arise from the detection of underage gambling activity.
If you are a parent or guardian and believe that a minor in your household may have created a b939 account, please contact [email protected] immediately. b939 will investigate and take all necessary corrective action without delay.
b939 is an internationally licensed platform. In the course of operating its services, personal data may be transferred to and processed in countries outside of Pakistan, including the jurisdiction in which b939 holds its gaming licence and the locations of b939's cloud infrastructure providers.
Where such transfers occur, b939 ensures that appropriate safeguards are in place to protect your data to at least the same standard as it would receive within Pakistan. These safeguards include contractual data protection clauses binding on all recipients, selection of processors operating under internationally recognised security standards, and periodic review of cross-border data transfer arrangements.
By registering a b939 account, you acknowledge that your personal data may be transferred internationally as described in this section.
b939 reserves the right to update this Privacy Policy at any time in response to changes in applicable law, licensing requirements, Platform features, or data processing practices. When material changes are made, b939 will notify registered Players by email to their registered address and/or by displaying a prominent notice on the b939 Platform for a reasonable period prior to the changes taking effect.
The "Last Updated" date displayed at the top of this policy reflects the most recent revision. We encourage you to review this page periodically to stay informed about how b939 protects your personal data. Your continued use of the b939 Platform following the effective date of any updated policy constitutes acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or wish to raise a complaint about the way b939 has handled your personal data, please contact our support team directly.
Email: [email protected]
Please use the subject line "Privacy Enquiry" or "Data Rights Request" as applicable, and include your registered b939 username. b939 acknowledges all privacy-related communications within 48 hours and aims to resolve complaints substantively within thirty (30) days.
If you remain unsatisfied with b939's response to a privacy complaint, you may escalate your complaint to the relevant data protection supervisory authority in your jurisdiction or to b939's gaming licence regulator.
For the fastest resolution of any privacy concern, always include your registered username and a clear description of the issue when contacting b939. This allows our team to locate your account records and respond accurately and promptly.
Now that you understand how b939 protects your personal data, explore our cricket betting markets, live casino tables, and hundreds of slot games — all secured with enterprise-grade encryption and processed in PKR.
21+ only. Gambling involves financial risk. Play responsibly.